Type Photocell Eye on Garage Door
Near the bottom of the door tracks at the opening on each side is a set of Photocell eyes. These eyes detect if any objects, persons or vehicles are in the way of the door closing. They are an important safety device that prevents your door from closing when there is something or somebody in the way. The door will only close if there is a clear path from one "eye" to the other "eye".
If the eyes are aligned, clean, and unobstructed, there may be a more complex problem going on. Please call our service department to have one of our qualified technicians inspect your system. Do not try to service the system yourself, as this may present a safety hazard as well as void your warranty.
Please refer to the following guide for instructions on programming remotes for your door:
There have been some reports on the Internet about techniques to open garage doors. Overhead Door is aware of such techniques and installs doors in a way that makes them very difficult to break into using these methods. However, if somebody really wants to get into something, they will find another way. They can just as easily break a window, and for this reason we might argue that your garage door is not the weakest point of your home. If you are seriously concerned about the security of your home, please talk to one our specialists about rolling shutters and other secure entry solutions.
We recommend resetting your lift unit to the remotes linked to it, then obtaining a new set of remotes and re-pairing them.
On most units, the steps to take are:
Contact Us
Office Hours:
Monday to Friday
8:00 a.m. – 5:00 p.m.
Service Hours of Operation:
24 hours a day
365 days a year!
Email: sales@ohdoor.com
Phone: 780-532-9350
Fax: 780-532-8150
Email: sales@ohdoor.com
Phone: 250-787-0216
Fax: 250-787-0236
Email: sales@ohdoor.com
Phone: 780-624-8089
Fax: 780-624-1081